Short-form study

How to balance ad-load and content experience for
maximum emotional engagement

Measuring the responses to different content and ad scenarios

As anyone who is part of the advertising value chain will tell you, there are many variables and responsible parties involved in ensuring the right ad shows up in the right place at the right time, and in the right way.

Fragmentation of viewing options for consumers has compounded the challenge, but it’s not just the screen that impacts the type of ad experience. The content type, whether long-form full episodes (traditionally 30-60 minutes) or short-form clips (less than five minutes), create different viewer expectations of appropriate lengths and frequency of ads

The FreeWheel Council for Premium Video, partnering with Realeyes, sought to study the behavior of almost 3,000 US viewers in order to understand how engagement and emotional reactions are impacted by different content and ad scenarios.

Surveying those consumers after the viewing experience of premium video clips and advertising also created a better understanding of expectations of the ad experience, which in turn enables both publishers and advertisers to work together on driving better and more engaging advertising.

The viewers (aged 18-49) were exposed to a set of nine different scenarios of content and ads, measuring different reactions through our technology.

EmotionAll® Scores for All Ads Climb as Ad Load is Reduced

A higher EmotionAll® Score is associated with brand favourability and increases in earned media. Based on all ads within the Realeyes database, an EA Score of 6 represents a better than average score, while a 4 is an under performing video.

Key takeaways

  • Engagement levels on advertising increase as ad loads decrease.
  • A halo effect occurs for engagement levels when both content and ads are combined.
  • Choice is important: half of users would choose a longer ad at the start of their viewing to watch ad-free afterward.
  • Expectations of ad loads across screens are consistent: a majority of viewers would expect the same on OTT as desktop but 3 in 10 expect fewer ads on a mobile device.

Driving better business outcomes

From a publisher’s perspective, it is clear that finding the right balance of content and ads is a vital part of the overall viewing experience, and it has implications for engagement levels both within their platform, and with the advertising that supports the content.

From a marketer’s perspective, alignment with premium content and publishers who are continuing to refine the ad experience makes sense. Engagement levels tend to be high with compelling, sought-after content (no matter its length) and programmers and platforms who are creating a more user-focused experience will undoubtedly drive better business outcomes.

Extracts written by James Rothwell
FreeWheel Council for Premium Video

“finding the right balance of content and ads is a vital part of the overall viewing experience”

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